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Title: How do I upgrade the FlipShare software?

Article ID: 897

Upgrading your Flipshare software is essential if you want to experience the new features and functionalities provided by the newer versions.  Your current version of the software will automatically detect the new available updates.  You can either update it once you get the prompt or you can do the update at a later time.

NOTE:  FlipShare will also detect your video camera's firmware version.  When you plug your video camera in to your computer, you will be prompted whether you would like to upgrade its firmware.

Once you click OK, FlipShare will begin updating your video camera's firmware.

NOTE:  You may check the progress of the update at the bottom left corner of your FlipShare window.

Manual Upgrade

You can also download and install the latest version of FlipShare on your computer if your FlipShare does not prompt for a software upgrade or if you are having problems with the FlipShare software currently installed on your computer. 

To do this, follow the instructions below:

Step 1:
Save a backup file for your FlipShare Data folder.

NOTE:  To learn how to save a backup file of your FlipShare Data folder, click here.

Step 2:
Uninstall the FlipShare application.  For instructions, click here.

Step 3:
Restart the computer and disable your firewall.

NOTE:  To know how to configure your firewall to work with the FlipShare installation, click here.

Once your files have been backed up, download the latest version of FlipShare from the Flip Video download site.  Follow the procedure below:

Step 1:
Go to the Flip Video Support site.

Step 2:
Click on Downloads and Guides.

Step 3:
On the Downloads and Guides tab, click on the Download link for your Operating System.

NOTE:  Read the minimum requirements for the software first before downloading.

Step 4:
Click Run.

Step 5:
Once the installation file has been downloaded, click Run and follow the on screen instructions to install the latest FlipShare software.

Once FlipShare is installed, you can recover your FlipShare data folder.  For instructions, click here.

NOTE:  FlipShare recognizes your video camera’s firmware version.  For more information, click here.

IMPORTANT:  Videos shared through email or FlipShare groups will only be available online for viewing and downloading for 30 days after being sent starting March 15, 2012.  If you want to share and store your videos online for a longer period of time, you can use the Givit Service for FlipShare.  To learn more about this alternative service, click here.


Related Articles:

How do I migrate videos from FlipShare to Givit
How do I update FlipShare using my Flip video camera?